• Question: when your working on a job and your in a difficult position (as in a practical problem) what would you do to try and get out of it. would you ask a collegue or solve it yourself

    Asked by collenade to Will, Lulu, Fahim, Chris, Candice on 8 Nov 2019.
    • Photo: Lulu Buford

      Lulu Buford answered on 8 Nov 2019:


      At work, team work is very much encouraged anyway, so you would never be expected to solve a problem alone.
      It’s always good to explain your problem. In my case it’s usually a lack of data and I work with my colleagues to make suitable assumptions.
      Whilst you’re a trainee, your work is always checked especially calculations so usually you can have a go and expect feedback from a senior engineer.

    • Photo: Will Smith

      Will Smith answered on 8 Nov 2019:


      Often I don’t understand the problem well enough at the start to know how to ask the write questions to my colleagues. This means I often spend a bit of time reading around the subject to understand the teminology and try and find some literature on it. After that I tend to talk to other people in my organisation who might know somthing.

      Quite a lot of the time knowing the right people to go to for help is more important than knowing everything yourself.

    • Photo: Candice Basson

      Candice Basson answered on 8 Nov 2019:


      It depends on the problem and how tired and frustrated I’m feeling at the time. If I’m feeling motivated or feel I know enough, I’ll try to solve it on my own but for larger problems or ones I know I have zero clue where to start, I’ll go to colleagues. My workplace relies on people working in groups to exchange expertise and knowledge. No one is expected to be able to do all their work alone.

    • Photo: Chris Parmenter

      Chris Parmenter answered on 13 Nov 2019:


      It depends on the problem really. If I feel confident I can tackle it myself, I’ll always give it a go first. But if not, I’m surrounded by a very knowledgeable team who can usually help; even if they don’t the answer they have an idea who might do. It’s a bit of a skill to judge when it’s most effective to plow on or seek help, but is something you get better at the more you need to do it.

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